References -- contact us now

My husband and I had the pleasure of working with Paola Berlenghini and Maddalena Tacchio of WelcomeService for both a long-term rental and a real estate purchase.

We began this working relationship in April of 2025 and closed on a property just 2 weeks ago in May of this year. Paola and Maddalena guided us through every step with care, patience and expert knowledge, making our 
experience flawless from start to finish.

WelcomeService provides a wide range of services which helped us through the process of buying a property. They handled every detail of our experience taking us to many viewings, representing us seamlessly through the 
offer and closing process, providing English translation and making all of the necessary arrangements along the way, including guiding us through the legal and administrative steps with complete transparency and professionalism.

As part of their dedication and expertise, following the closing of our property, Paola and Maddalena arranged the transfer of all our utilities and guided us through the purchase of home insurance.They also have an extensive 
team of trusted, reliable professionals ready to help with any remodelling or renovation work.

What truly sets Paola and Maddalena apart is their incredible warmth; treating us with the care and hospitality of close friends, welcoming us to the beautiful community of Todi, introducing us to many people and local events
making recommendations for restaurants and shopping, and so much more.

Whether you are looking for a long-term rental or purchasing your dream home in Umbria, we cannot recommend WelcomeService highly enough.

Grazie di cuore per tutto.
Patrizia Di Fabio (Canada)

Our Todi home-buying experience with WelcomeService (Paola Berlinghi and Maddalena) was extraordinarily perfect. We had heard horror stories about the complications of buying in Italy (as a US ex-pat)
 and the length of time to go through the process, etc. Paola and Maddalena guided us through the process so patiently and with such care, that it was more of a collaboration than a broker/buyer relationship. 
We found the property we wanted last November. The only delays in the process were due to a construction project in the works, outside of our property and in the same building. We closed on March 24th! 
The process took roughly half the time than we anticipated. The post-closing guidance by Paola and Maddalena is tremendous: transferring utilities for us, introducing to so many people in Todi, driving us to the insurance 
agency to acquire coverage, and watching over the most minute details of the process. Our experience with Paola and Maddalena and WelcomeService was the experience we had truly hoped for, but feared would not happen. 
Gracie mille.
Rick Lewis (LaCenter-Stati Uniti d'America)

Welcomeservice is an exceptional agency! Paola is professional, easy to work with and very knowledgable. I recommend her services to anyone looking for real estate in Italy. Super!
Anna Novakov (New York)

We had a very good experience with Welcomservice when we bought our house in Todi.
Paola is very knowledgeable, highly experienced in her field and strives to mediate effectively between seller and buyer. Despite the fact that this purchase largely took place while we were away from Italy, 
everything went very smoothly. All documents were also translated into English, which was very helpful in advance. We can wholeheartedly recommend Welcomservice to anyone considering buying a property in Umbria.